Thank you for your recent phone call to the Fidelity Client Service Administration (CSA) Team. Your feedback is crucial as we strive to continually improve our service processes.

Overall how satisfied are you with the support you received from the CSA team member that serviced your call? *

Extremely Dissatisfied

Extremely Satisfied

Were you able to get your question answered or your issue resolved on your first call to the CSA Team? *

Is there any other specific feedback you would like the Fidelity management team to receive or consider? (optional)

Satisfaction Scale

Is Query Resolved

Tracking ID

Survey Type

CSACSM

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